Delete your DT Terminal account

You can delete your DT Terminal account and its data at any time, from the mobile app, from the website, or by emailing us. DT Terminal is made by DT TERMINAL (Singapore). Deleting is permanent and cannot be undone.

In the mobile app

  1. Open DT Terminal and sign in.
  2. Go to Settings, then Account actions, then Delete account.
  3. Read what will be removed, type DELETE, and tap Delete my account.

On the web

  1. Sign in at dtterminal.app.
  2. Go to Settings, then Sign-in and security.
  3. Open Danger Zone, choose Delete account, type DELETE and confirm.

If you cannot sign in

Email hi@thedtterminal.com from the address on the account and ask for it to be deleted. We confirm the request came from the account owner before deleting anything, and we never delete an account on someone else's behalf.

What is deleted

  • Your profile, sign-in and settings
  • Your trades, journal entries, reflections, analyses, backtests and goals
  • Your community posts, comments, calls and chat messages
  • Screenshots, voice notes and files you uploaded
  • Broker connections, which are disconnected and their stored access revoked
  • Any subscription, which is cancelled so it does not renew

What we keep, and for how long

A short deletion record (internal and payment provider ids, timestamps and the result of each step) is kept as proof the deletion ran and for billing, fraud and dispute handling. It does not contain your trades, journals, passwords or broker secrets. Billing, tax and payout records are kept for as long as the law requires. See sections 6 and 7 of the Privacy Policy for the full retention schedule.

Deleting some data but keeping the account

You do not have to delete your account to remove data. Trades, journal entries, posts, comments and uploads can each be deleted where they are shown, in the app or on the web, and broker connections can be disconnected in Settings.